Argus answers for HVAC, plumbing, and home-service pros: 24/7, nights, weekends, and holidays. Every call answered and every lead captured, with emergencies routed straight to your on-call tech.
Call now and hear Argus answerHear Argus take a callNothing about your line changes. You answer like always, and Argus only takes the calls you can't.
Every call picked up fast, day or night. No hold music, no voicemail.
Emergency or routine? Argus sorts it out and captures the name, number, address, and problem.
Routine work gets a day and a time window, booked before your office even opens.
Urgent calls ring your on-call tech until a real human confirms they're on it.
The full intake is texted to you the moment the call ends, and every call is recorded.
Argus is trained on HVAC, plumbing, and roofing intake: no-heat and no-cool calls, leaks and burst pipes, storm damage, water heaters, and emergency triage. Genuine hazards are told to call 911 first, then your team is alerted. No generic call-center scripts.
We built Argus in New York City and trained it on the toughest callers in the country. If it can book a job for a Queens plumber at 2 a.m., it can book one anywhere. Now we're signing our founding shops nationwide.
And we'll say it plainly: Argus is an AI receptionist, built only for the trades, and our team reviews every escalation. Don't take our word for how it sounds. The recordings below are real calls on our line, and the phone number at the top is the live product. Judge it with your own ears.
Under two minutes: urgency recognized, callback and address captured, on-call dispatcher alerted before the caller hung up.
Argus: Thank you for calling Summit Air Heating and Cooling… This is Argus. How can I help you today?
Caller: Our AC just went down in the middle of a heat wave, and my mom, she's eighty-two years old. She can't handle the heat. We need someone out here, like, ASAP.
Argus: I'm sorry to hear that. With your mom at eighty-two and this heat, let's get this moving fast. Can I get your name and the best callback number?
Caller: My name is Tony. Callback number is five five five, zero one four two.
Argus: Let me confirm that number. 5 5 5, 0 1 4 2. Is that correct?
Caller: Yes, correct.
Argus: Got it, Tony. What's the service address?
Caller: Forty-two Maple Court, Riverdale. ZIP code one zero four seven one.
Argus: Got it. I'm alerting our on-call dispatcher right now, and they'll call you back at the number ending 0 1 4 2 right away to get someone out to you as soon as possible.
Caller: Thank you so much. You're a godsend.
Argus: You're very welcome, Tony. Stay safe, and keep your mom cool if you can. Help is on the way. Take care.
Safety first, every time: caller sent out of the house and told to call 911 and the gas company, then the on-call dispatcher was alerted.
Argus: Thank you for calling Five Borough Heating and Air. This call may be recorded for quality and training. This is Argus. How can I help you today?
Caller: Hi, my name is Mike. I'm having a real problem here. I just came into my house and my kitchen, it smells like gas. It's definitely by the stove. I need some help real quick.
Argus: Mike, your safety comes first. Please leave the house right now and get outside. Once you're safe, call your gas utility or 911. I'm alerting our on-call dispatcher right now. What's the best callback number for you?
Caller: It's five five five, zero one seven three.
Argus: Got it. 5 5 5, 0 1 7 3. Is that correct?
Caller: Yes, that's correct.
Argus: Thanks, Mike. Our dispatcher will call you right away. Stay safe.
No drama, no missed details: safety screened, name and callback confirmed, address captured, appointment window booked, text updates opted in, all before the office even opens.
Argus: Thank you for calling Five Borough Heating and Air. This call may be recorded for quality and training. This is Argus. How can I help you today?
Caller: Yeah, uh, my heat has been out. I need to get it fixed.
Argus: I'm sorry you're dealing with that. Can you tell me if there are elderly residents, an infant, a gas smell, sparks, water leaking, or if the temperature is below forty-five degrees?
Caller: Uh, no.
Argus: Okay, no safety concerns noted. Let me get a few details so we can help. Can I start with your name and the best callback number?
Caller: Yeah, uh, my name is Jasmine Lee. My number is five five five, zero one nine eight.
Argus: Just to confirm, your name is Jasmine Lee, and the callback number is 5 5 5, 0 1 9 8. Is that correct?
Caller: Yeah.
Argus: Thanks, Jasmine. And what's the service address, including the ZIP code or city?
Caller: It's seventeen Birch Street, apartment 2B, Flushing, one one three five five.
Argus: 17 Birch Street, apartment 2B, Flushing, 11355. Since the heat is out, is this for no heat throughout the home or only part of the home?
Caller: Uh, it's for my apartment. I don't— I don't know about everyone else, but I need to get my heat back on.
Argus: No heat in your apartment, noted. Do you have a preferred day or time window for a visit?
Caller: Yeah, Thursday, around three or four o'clock.
Argus: Thursday, around 3 or 4 o'clock. Is it okay if we send you text updates about your service request? Message and data rates may apply.
Caller: Yeah.
Argus: Perfect. Thanks, I've got everything. Our office will follow up to confirm availability and next steps. Is there anything else I can help you with?
Caller: Uh, no, that's all.
Argus: Thank you for calling Five Borough Heating and Air. Take care.
Real recordings from our demo line: the callers are actors working from a scenario card, the receptionist is the live product, unscripted. Want the current experience? Test a sample yourself or call (347) 697-4474 and pretend your AC just died.
One saved after-hours no-heat call is a $300–$1,500 job. Argus pays for itself the first night it catches one.
Month-to-month. No contract. Cancel anytime.
Setup is included, done with you in a 20-minute call. Minutes past your plan bill at $0.40/min, no surprises. We never bill per-call fees. Full details on the pricing page.
In Greek mythology, Argus was the watchman with a hundred eyes. While some of his eyes rested, the others stayed open, which made him the one guard who could never be caught sleeping. When something mattered enough to be watched day and night, the job went to Argus.
That's the job we took. Nights, weekends, holidays, the 2 a.m. burst pipe: some of our eyes are always on your phone line, so yours don't have to be. Every call answered and every lead written down. Emergencies routed to the right person and escalated until a real human confirms they're on it.
The watchman never slept. Neither do we.
Nothing. You keep your number and your carrier. You set conditional call forwarding to your dedicated Argus line: after-hours only, overflow only, or 24/7, your choice. You can turn it off from your own phone in about 30 seconds, anytime. We never take ownership of your number, and there is nothing to port. We even made the codes one tap: argusanswering.com/forwarding.
No, and we won't pretend otherwise. Argus is an AI receptionist trained only on trades intake, and it says so if a caller asks. What matters at 2 a.m. is the honest comparison: Argus versus your voicemail. Most callers who hit voicemail hang up and dial the next company on Google. Call the line yourself and judge how it sounds.
Layered fail-safes. Genuine hazards (gas, sparks, flooding) are told to call 911 first, before anything else. Emergencies trigger a phone call to your on-call tech, who confirms with one keypress. If they don't confirm, Argus retries, then calls your backup, then you, until a human has acknowledged. Every call is recorded and logged, so nothing silently disappears, and during your pilot we review recordings with you weekly.
No. Argus was built and proven in New York City, and now answers for shops nationwide. Forwarding works the same on every major carrier, setup is a 20-minute phone call wherever you are, and emergency dispatch runs on your local on-call rotation in your time zone.
No. Everything is month-to-month and you can cancel anytime, effective at the end of your billing cycle. The $199 Pilot never auto-converts: at day 30 you choose a plan or walk away with your results report, and that's the end of it.
Usually within two business days. Setup is a 20-minute call where we configure your line together, you tell us your service area and on-call rotation, and we show you the forwarding on/off codes first, so you always control the switch (they're one tap at /forwarding). A good way to start is after-hours-only forwarding, and expand from there.
None for setup: it's included, and we do it with you in a 20-minute call. If you use more minutes than your plan includes, extra minutes are $0.40 each, itemized on your invoice. No per-call fees, no per-transfer fees, no charges for spam or wrong numbers.