What Argus does and does not do when it answers for a law firm. Written for the duties described in ABA Formal Opinion 512 on generative AI: competence, confidentiality, communication, and supervision.
Argus is an intake receptionist. It answers, takes the caller's name, callback number, and what happened, flags urgency, and delivers the intake to your firm. It is not a lawyer and it is built to never act like one:
Calls are encrypted in transit. Recordings and transcripts belong to your firm: your team can review them anytime, and we delete them on your written request. We never sell, share, or use your callers' information for anything except delivering the intake to you. Your caller data is never used to train anyone's models.
The opinion treats AI tools like nonlawyer assistance: the firm supervises, the firm remains responsible. Argus is built for that supervision. Every call is recorded and logged, every intake is delivered in full, and during your pilot we review recordings with you weekly so you can verify exactly what your callers hear.
Argus identifies itself as an AI receptionist whenever a caller asks. If your jurisdiction or your firm's policy calls for proactive disclosure, we configure your greeting to say it up front. Your call, made once at setup.
Our subprocessors are Retell AI (voice), OpenAI (language), Twilio (telephony), and Cloudflare (hosting and delivery). A data processing agreement is available on request at [email protected].
During setup we can add an adverse-party question to your intake, so the name is captured on the first call and your conflicts check starts before the callback.
The legal demo line is live. Call it in English or Spanish and judge the intake yourself.